Details Condition: BRAND NEW Format: Paperback ISBN: 9789370038066 Publisher: Rupa Publications Overview Lead With Words, Win With Action distils the enduring principles of Dale Carnegie's philosophy of influence into a practical, modern guide for anyone who wants to communicate with confidence and lead with impact. It blends timeless wisdom with actionable strategies for building trust, motivating others, and converting conversation into real results. A concise, energising read for the modern workplace. About the Book Words carry weight, but it is action that cements reputation, and this book sits at the intersection of the two. Drawing on the tradition of Dale Carnegie's people-first approach to success, it explores how the right combination of language, listening, and follow-through can transform everyday interactions into lasting influence. Chapters move through practical territory: how to open a conversation so people want to keep talking, how to disagree without creating an enemy, how to give feedback that motivates rather than deflates, and how to turn promises into consistent, trust-building behaviour. Rather than abstract theory, the book leans on relatable scenarios from workplaces, sales floors, and leadership meetings, showing exactly how small shifts in tone, timing, and follow-up can change outcomes. It also tackles the harder side of influence: handling pushback, staying composed under pressure, and building credibility over the long term rather than chasing quick wins. Throughout, the emphasis stays on authenticity — influence that is not manipulation, but the natural result of genuine interest in others, clear communication, and reliability. Whether the goal is closing a deal, rallying a team, or simply being remembered as someone whose word can be trusted, this book offers a compact toolkit for turning talk into tangible momentum, with each idea framed around a real-world action a reader can try that same day. Practical, easy-to-apply strategies for building influence at work and beyond Rooted in Dale Carnegie's globally recognised approach to interpersonal skills Short, focused chapters ideal for busy professionals Covers communication, leadership, negotiation, and trust-building Great gift for new managers, graduates, or anyone in a people-facing role Brand new paperback with fast, free UK delivery About the Author Dale Carnegie (1888–1955) was an American writer and teacher whose courses in self-improvement, public speaking, and interpersonal skills reshaped how generations think about success. Born into poverty on a Missouri farm, he became one of the most influential voices in personal development, best known for How to Win Friends and Influence People (1936), still a global bestseller today. His central idea — that changing one's own behaviour can change how others respond — continues to underpin modern books published in his name and tradition, including this title. Why You'll Love This Book Short, practical, and refreshingly free of jargon, this is influence advice you can use the same day you read it. Perfect for anyone wanting to lead more confidently, communicate more clearly, and turn good intentions into visible results. Please Note: Cover design may vary slightly from the image shown; you will receive the UK edition with this ISBN, brand new and unread.