We watch Christie as she nurses a premature baby who has miraculously made it through the night, we stand by her side during her patient’s agonising heart-lung transplant, and we hold our breath as she washes the hair of a child fatally injured in a fire, attempting to remove the toxic smell of smoke before the grieving family arrive. Starting on the evening before he begins work as a doctor, this book charts Max Pemberton's touching and funny journey through his first year in the NHS. Progressing from youthful idealism to frank bewilderment, Max realises how little his job is about 'saving people' and how much of his time is taken up by signing forms and trying to figure out all the important things no one has explained yet -- for example, the crucial question of how to tell whether someone is dead or not. He's into his second year of medicine, but this time Max is out of the wards and onto the streets, working for the Phoenix Outreach Project.Fuelled by tea and more enthusiasm than experience, he attempts to locate and treat a wide and colourful range of patients that somehow his first year on the wards didn't prepare him for . . from Molly the 80-year-old drugs mule and God in a car park, to middle-class mums addicted to appearances and pain killers in equal measure.